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Retail Operations Leader

2 months ago

Gales Ferry, Connecticut, United States Baskin Robbins Full time


Baskin Robbins Retail Operations Leader - Gales Ferry, Connecticut
As a Retail Operations Leader at Baskin Robbins, you will be tasked with managing, guiding, and supervising the recruitment and growth of your team.

Ensuring the adherence to operational benchmarks for quality service and cleanliness is a fundamental aspect of this position. Running the establishment in a financially efficient manner to meet established objectives is also essential.

The Retail Operations Leader must exhibit expertise and leadership, maintain engagement with both customers and staff, and promote ongoing enhancements in store performance.


Key Responsibilities:
- Leading operational excellence

- Prioritizing 100% Customer Satisfaction
- Training and mentoring team members
- Meeting financial targets
- Employing effective communication and coaching techniques
The ideal candidate is self-driven, enthusiastic, and capable of working autonomously. Experience in the food service sector is necessary, and Food Safety Serve Safe Certification is advantageous.

Note:
This role requires the ability to lift weights ranging from 30 to 50 pounds. Join one of America's most exciting brands at our award-winning franchise.