Customer Service Lead

2 weeks ago


Kings Mountain, United States Circle K Full time
Customer Service Lead

At Circle K, we're looking for a Customer Service Lead to join our team. As a key member of our store team, you'll be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You'll also provide training and guidance to new team members, ensuring they have the skills and knowledge needed to succeed in their roles. Additionally, you'll be responsible for performing shift supervision, completing store merchandise build-to's, and receiving and verifying vendor deliveries. If you're a motivated and customer-focused individual with excellent communication skills, we'd love to hear from you.

Key Responsibilities:
  • Provide prompt and courteous customer service
  • Resolve customer issues on shift
  • Provide training and guidance to new team members
  • Perform shift supervision
  • Complete store merchandise build-to's
  • Receive and verify vendor deliveries

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