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Home Health Onboarding Coordinator

2 months ago

Monroeville, Pennsylvania, United States Avondale Care Group of Pennsylvania Full time

About Us:

At Avondale Care Group of Pennsylvania, we are committed to delivering high-quality, compassionate care to individuals in the comfort of their homes. As a leader in home health care, we prioritize our clients' well-being and our employees' professional growth. We are seeking a dedicated and detail-oriented Home Health Onboarding Specialist to support our new hires in delivering exceptional care.

Position Overview:

The Home Health Onboarding Specialist will be responsible for overseeing the onboarding process for new home health care professionals, including caregivers. This role involves facilitating orientation programs, ensuring compliance with regulatory requirements, and providing ongoing support to new employees to ensure they are well-prepared to provide outstanding care.

Key Responsibilities:

  • Onboarding Management: Coordinate and manage the onboarding process for new home health caregivers, including orientation, training, and integration into the company.
  • Orientation and Training: Conduct comprehensive orientation sessions covering company policies, home health care procedures, compliance requirements, and client care protocols.
  • Compliance and Documentation: Ensure all onboarding paperwork, background checks, certifications, and regulatory requirements are completed accurately and timely. Maintain and update employee records as needed.
  • Employee Support: Serve as the primary point of contact for new hires during their onboarding period, addressing questions, providing guidance, and resolving any issues.
  • Collaboration: Work closely with Operations Manager, Intake Specialist, Case Management, and other departments to ensure a smooth transition for new hires and alignment with company standards and practices.
  • Feedback and Improvement: Collect feedback from new hires and identify opportunities to enhance the onboarding process, contributing to continuous improvement efforts.

Qualifications:

  • 1 year minimum experience in Home Healthcare
  • Previous experience in onboarding, human resources, and home health care is highly desirable.
  • Strong knowledge of home health care regulations and compliance requirements.
  • Excellent organizational and multitasking skills with a high level of attention to detail.
  • Effective communication and interpersonal skills, with the ability to engage and support new employees.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with onboarding software.
  • Ability to maintain confidentiality and handle sensitive information professionally.
  • Positive attitude, proactive approach, and a passion for enhancing the onboarding experience.