Director of Cleaning Operations Baltimore MD

1 week ago


Baltimore, Maryland, United States ELITE BUILDING SERVICES Full time
Key Responsibilities

The Operations Manager will oversee daily janitorial operations, manage relationships with clients, and ensure high-quality service delivery. This role requires excellent communication skills, attention to detail, and the ability to work independently.

Some key responsibilities include:

  • Managing a team of technicians and cleaners to achieve high-quality results.
  • Recruiting, selecting, training, assigning, scheduling, coaching, counseling, and disciplining employees.
  • Communicating job expectations, planning, monitoring, appraising, and reviewing job contributions.
  • Maintaining and managing budgets, controlling expenses, forecasting revenues, and analyzing variances.
  • Developing operations systems, determining product handling and storage requirements, and implementing policies and procedures.

About Our Company:

Elite Building Services is a certified woman-owned business headquartered in Wilmington, Delaware. We provide world-class facility services to the New England, Mid-Atlantic, Midwest, and Southeastern regions of the United States.



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