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Server - Part Time Dining Services

2 months ago

Wilmington, North Carolina, United States Lutheran Services Carolinas Full time

Job Summary:

Lutheran Services Carolinas is seeking a Part-Time Server to join our Dining Services team at Trinity Landing, a resort-like, waterfront senior community. As a Server, you will play a vital role in providing exceptional customer service to our residents, guests, and staff.

Responsibilities:

  • Greet and seat residents, guests, and staff members for meals and other dietary programs.
  • Complete table set-up for all dining room meals, as well as Assisted Living parties, meetings, and special events as necessary.
  • Maintain all dining/special function areas (tables, chairs, carpet, floors, kitchen service area, and lighting fixtures) in compliance with cleanliness standards.
  • Inform residents, guests, and facility staff of any/all menu items in a pleasant and polite manner.
  • Collect orders, serve beverages, and deliver items to residents, guests, and staff deftly and accurately.
  • Check the quality of the final servings and resolve any issues.
  • Promptly remove plates when residents, guests, etc., are finished.
  • Assemble and deliver meals to Assisted Living, resident apartments, and to-go orders as needed.
  • Gather meal tickets and complete meal tickets for each resident, including all required information, and deliver to Cook.
  • Support other wait staff in duties such as dishwashing and detail cleaning.
  • Complete other duties as assigned.

Requirements:

  • Restaurant experience: 1 year (Required)
  • Serving: 1 year (Required)
  • Ability to read and write at a level sufficient to complete assigned tasks.
  • Familiar with food service industry.
  • Patient and friendly, with demonstrated experience in problem solving.
  • Outstanding people skills; customer oriented, and planning skills.

Working Conditions/Physical Requirements:

  • Ability to lift, carry, deliver, and serve from trays weighing up to 50 pounds on a regular basis.
  • Ability to utilize tray stands for trays while distributing orders to customers; require manual dexterity.
  • Ability to stand and walk continually throughout the day.
  • Ability to bend, stoop, and reach while carrying serving trays weighing up to 50 pounds.

Preferred Qualifications:

  • Previous experience as a Food Server in fine dining establishment and/or formal experience in a resort or similar environment.
  • Willingness to become certified in the Heimlich maneuver within 3 months of employment.