Insurance Customer Service Representative

5 days ago


Bardstown, Kentucky, United States Bob Horton - State Farm Agent Full time
Job Summary

We are seeking a highly organized and detail-oriented Insurance Customer Service Representative to join our team at Bob Horton - State Farm Agent. This role involves managing appointment scheduling, office communications, and customer inquiries while providing excellent service and support to clients.

About the Role

The ideal candidate will have previous experience in a receptionist or customer service role, with strong communication and interpersonal skills. They will be comfortable engaging in sales conversations and able to work in a fast-paced environment.

Responsibilities
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
Benefits
  • Estimated salary: $40,000 - $60,000 per year, depending on experience.
  • Competitive bonus structure based on performance.
  • Flexible schedule to accommodate various needs.
  • Ongoing training and development opportunities.


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