Steward Assistant

Job Summary

The Steward I is a vital member of our culinary team, providing direct support to the Executive Chef and Executive Steward. Key responsibilities include enforcing initiatives, overseeing personal responsibilities, and delivering exceptional service to guests and team members in a professional, efficient, and courteous manner. This role requires maintaining a clean, safe, and attractive environment, adhering to all company standards, policies, and procedures.

About Us

At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture. We expect all Team Members to take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility: Know that you are equal to everyone else, no better, no less.

Essential Qualifications

• Must be 18+ years of age.
• Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
• Must be able to manage time effectively with minimum supervision.
• Must be able to obtain required work cards for the jurisdiction in which the property is located. Including, but not limited to a Health Card.
• Requires adherence to all company and department policies and procedures as well as all The 8 Guest Service Standards of Gun Lake Casino.
• Practice the Ten/Five rule consistently with internal and external guests.
• Must be able to handle a flexible schedule.
• Must demonstrate sound judgment and maturity in his or her decision-making ability, even when dealing with difficult situations.
• Must possess and demonstrate great attention to detail in order to maintain the unit's appearance and operating standards.
• Entry-level position.
• Must be able to distinguish between the different patterns of plate-ware and silverware.

Food Safety/Sanitation/HACCP/OSHA Guidelines

• Must be able to demonstrate and ensure that the department is within HACCP guidelines.
• Must ensure and comply with a safe and hazard-free work environment according to the Department of Health and OSHA regulations.

Duties and Responsibilities

• Must have the ability to learn the basics of soaps, chemicals, sanitation techniques, and ware-washing procedures.
• Always conduct yourself in a manner that reflects a positive, professional image by utilizing 'Unsurpassed Service' practices.
• Must maintain an 'Unsurpassed Service' personal grooming and uniform standards per your position and Gun Lake Casino's policies.
• Have knowledge of where your SDS booklet is located for your department and understand its contents.
• Display knowledge of all emergency procedures.
• Responsible for handling any Team Member or Guest opportunities.
• Follow set schedules and specific job duties.
• Treat each Team Member with care, dignity, fairness, respect, and recognition in an 'Unsurpassed Service' manner.
• Display and encourages teamwork in the department.
• Communicate on a consistent basis with all managers. Keep them abreast of all department activities.
• Adhere to all policies and procedures as set forth by the Executive Steward and Executive Chef.
• Attend daily Team Member Huddles and look at the communication boards for pertinent information.
• Responsible for maintaining cleanliness, safety, and sanitation standards in accordance with department policies and the Department of Health.
• Must possess the ability to work hands-on in any kitchen environment pertaining to a three-meal period and high volume productions related to, but not limited to ensure all china, glass and silverware, flatware, dish machines, etc. are cleaned and maintained according to Gun Lake Casino's standards and specifications.
• Ensure that all caution/safety makers are displayed properly.
• Empty trash cans for all kitchens.
• Clean and stock the Team Dining Room.

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