Counter Sales Associate
4 weeks ago
National Performance Warehouse is seeking a highly organized and experienced Counter Sales Associate to support our sales effort by expanding current customer relationships and identifying new customers.
The ideal candidate will possess initiative-taking skills, provide exceptional customer service, and supply customers with timely & accurate information regarding order status.
Key Responsibilities:
- Respond to customer inquiries via the web, email, and/or telephone.
- Ensure all customer orders are being processed within designated Service Level Agreements.
- Establish new accounts through client referrals or outbound calls to potential customers.
- Provide quotes & order information to customers.
- Demonstrate knowledge of the product.
- Provide technical advice, troubleshoots, & finds solutions to the customer's problem.
Requirements:
- Minimum of one (1) year of inside sales or customer service experience.
- Thorough knowledge of the automotive industry required.
- Excellent customer service and communication skills.
- Must have excellent phone etiquette.
- Bilingual English/Spanish is a PLUS.
- Positive and professional attitude.
Benefits:
- Paid Time Off
- Health Benefits
- Employee Purchase Program
- Weekly pay
- 401K
- Advancement Opportunities
National Performance Warehouse is a leading independent automotive aftermarket parts distributor with over 500 employees and 50 company-owned locations in 16 states and Canada. We are a drug-free workplace and require all qualified applicants to successfully pass a pre-employment drug screening.
