Outdoor Supply Customer Support Professional
1 week ago
About Ewing Outdoor Supply:
We are a family-owned company with over 100 years of history, proud to share our unique culture and values with our employees and customers.
Job Overview:
This is an exciting opportunity to join our team as a Customer Service Representative in our Seattle location, where you will play a key role in delivering exceptional customer experiences and driving sales growth.
Responsibilities:
- Deliver outstanding customer service to meet and exceed customer expectations
- Collaborate with colleagues to ensure a seamless customer experience
- Manage inventory levels to maintain a well-stocked store environment
- Process returns and exchanges efficiently and professionally
- Communicate with customers regarding orders, shipping, and delivery
- Develop strong relationships with customers to foster loyalty and repeat business
Requirements:
- Prior experience in retail or customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills and accuracy
- Ability to lift 50-70 pounds
- Valid driver's license
Benefits:
- Competitive salary and bonus potential
- Health care plan, retirement plan, life insurance, paid time off, family leave, short-term and long-term disability, training and development opportunities, wellness resources, and profit sharing
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