Dining Room Supervisor

4 weeks ago


Westminster, Maryland, United States The Greene Turtle Full time
Job Summary:

The Greene Turtle is seeking a highly skilled and professional Host to join our team. As a Host, you will be responsible for supervising and coordinating the activities of the dining room, ensuring a seamless and enjoyable experience for our guests.

Key Responsibilities:

• Answer incoming telephone calls in a prompt and professional manner, providing exceptional customer service to our guests.

• Possess a thorough knowledge of our POS system, enabling you to efficiently ring sales and manage transactions.

• Practice complete guest service by warmly greeting and welcoming guests, setting the tone for an exceptional dining experience.

• Maintain a thorough understanding of our menu offerings, including food, beverages, and merchandise, to effectively communicate with guests and make recommendations.

• Ensure that tables are properly set and arranged for large parties, demonstrating a keen eye for detail and a commitment to excellence.

• Maintain the cleanliness and organization of the dining room, entrance, and bathrooms, adhering to high standards of hygiene and presentation.

• Greet each guest upon entrance and thank them as they exit, providing a personalized and attentive experience.

• Assist in cleaning and resetting tables as needed, demonstrating flexibility and a willingness to adapt to changing circumstances.

• Perform additional responsibilities as requested by management, showcasing a proactive and team-oriented approach.

Requirements:

• Clean and neat appearance, reflecting a commitment to personal grooming and professionalism.

• Ability to report to work as scheduled, demonstrating reliability and a strong work ethic.

• Strong customer service skills, with the ability to work in a fast-paced team-oriented environment.

• Excellent communication skills, enabling effective interaction with guests, colleagues, and management.

• Ability to stand for prolonged periods, with occasional lifting of up to 20 pounds, demonstrating physical stamina and resilience.

About The Greene Turtle:

The Greene Turtle is a dynamic and fast-paced restaurant environment, committed to providing exceptional service and a welcoming atmosphere for our guests. As a Host, you will be an integral part of our team, working closely with colleagues to deliver an outstanding dining experience. If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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