Current jobs related to Customer Service Center Team Supervisor - Washington - Vascor Limited

  • Team Lead, Customer Service Center

    5 months ago

    Washington, United States Vascor Limited Full time

    ** VASCOR** ** Team Lead, Customer Service Center** Georgetown, KY 40324 *Since its founding in 1987, **VASCOR** **(Value Added Service Corp.)** has logged millions of miles and handled millions of vehicles for a growing roster of global and regional clients. As one of the nation's most respected Third-Party Logistics (3PL) providers, we provide superior...

  • Customer Service Representative

    3 weeks ago

    Washington, United States American Foreign Service Protective Association Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the American Foreign Service Protective Association. As a key member of our call center team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and resolving issues in a timely...

  • Team Lead, Customer Service Center

    3 months ago

    Washington, United States Vascor Limited Full time

    ** VASCOR** ** Team Lead, Customer Service Center (3rd Shift)** Georgetown, KY 40324 *Since its founding in 1987, **VASCOR** **(Value Added Service Corp.)** has logged millions of miles and handled millions of vehicles for a growing roster of global and regional clients. As one of the nation's most respected Third-Party Logistics (3PL) providers, we provide...

  • Customer Service Representative

    3 days ago

    Washington, Washington, D.C., United States Seven Oaks Rehabilitation and Healthcare Center Full time

    At Seven Oaks Rehabilitation and Healthcare Center, we are seeking a highly skilled and customer-focused Receptionist to join our team. The ideal candidate will provide exceptional service to our residents, visitors, and staff by acting as the first point of contact for all inquiries.Key Responsibilities:Operate a multiline telephone and paging system to...

  • Senior Technology Solution Center Supervisor

    1 week ago

    Washington, Washington, D.C., United States The PNC Financial Services Group Full time

    Job Title: Senior Technology Solution Center SupervisorJob Summary:We are seeking a highly skilled Senior Technology Solution Center Supervisor to join our team at The PNC Financial Services Group. As a Senior Technology Solution Center Supervisor, you will be responsible for leading a team of technology professionals in providing exceptional customer...

  • Environmental Services Supervisor

    2 weeks ago

    Washington, Washington, D.C., United States Children's National Medical Center Full time

    Job Title: Environmental Services SupervisorThe Environmental Services Supervisor plays a crucial role in maintaining a safe, sanitary, and clean environment for all patients, visitors, and employees at Children's National Medical Center. This position is responsible for overseeing the operations of the Environmental Services Department, ensuring compliance...

  • Environmental Services Supervisor

    4 weeks ago

    Washington, Washington, D.C., United States Children's National Medical Center Full time

    Job SummaryWe are seeking a highly skilled and experienced Environmental Services Supervisor to join our team at Children's National Medical Center. As a key member of our facilities operations team, you will be responsible for maintaining a safe, sanitary, and clean environment for all patients, visitors, and employees.Key ResponsibilitiesSupervise and...

  • Call Center Customer Service Assistant

    3 weeks ago

    Washington, United States EmergencyMD Full time

    Job Title: Call Center Customer Service Assistant Location: Washington, DC Job Type: Full-Time Job Summary: We are seeking a dedicated and personable Call Center Customer Service Assistant to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing excellent service via phone, email, or chat....

  • Customer Service Call Center

    2 weeks ago

    Port Washington, United States Global Channel Management Full time

    Customer Service Call Center needs + years' experience Customer Service Call Center requires: Bilingual, French or English Call center Customer service Hospitality Chemist duties: •Chat, interact with customers •Document interaction from customer •Take calls

  • Customer Service Call Center

    2 weeks ago

    Port Washington, United States Global Channel Management, Inc Full time

    Customer Service Call Center needs + years' experience Customer Service Call Center requires: Bilingual, French or English Call center Customer service Hospitality Chemist duties: •Chat, interact with customers •Document interaction from customer •Take...

  • Customer Service Call Center

    2 weeks ago

    Port Washington, United States Global Channel Management Full time

    Customer Service Call Center requires: &* Bilingual, French or English &* Call center &* Customer service &* Hospitality Chemist duties: Chat, interact with customers Document interaction from customer Take calls

  • Front End Service Team Supervisor

    3 days ago

    Washington, Utah, United States Walmart Full time

    Job OverviewAs a Front End Service Team Supervisor at Walmart, you will be responsible for ensuring excellent customer service and compliance in the front end service area. This includes greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be expected to assist customers with their questions and...

  • Service Supervisor for Respite and Reception Operations

    2 weeks ago

    Washington, United States Innovative Emergency Management, Inc. Full time

    Job Title: Service Specialist Supervisor for Respite and Reception CenterIEM is seeking a Full-Time Service Specialist Supervisor to support our Washington DC Migrant Reception Center/Respite Facility and Temporary Accommodation operations.Key Responsibilities:Supervise a team of Service Specialists to ensure the smooth operation of the Respite and Reception...

  • Customer Service Representative

    1 month ago

    Washington, Washington, D.C., United States Percepta House Full time

    Job DescriptionJob Title: Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused individual to handle inbound and outbound calls, address customer inquiries, resolve issues, and provide exceptional service to ensure customer satisfaction.Key Responsibilities:Respond to customer inquiries and provide accurate information about...

  • Food Team Supervisor

    1 month ago

    Washington, Illinois, United States Walmart Full time

    Job OverviewAs a Food and Consumables Team Supervisor at Walmart, you will play a crucial role in ensuring our customers have an exceptional shopping experience. Your primary focus will be on taking care of customers and creating visually appealing displays to meet their needs.ResponsibilitiesMaintain a high level of customer service, addressing customer...

  • Customer Service Center Intern, Spring

    3 days ago

    Washington, Washington, D.C., United States United States House of Representatives Full time

    Job SummaryThe Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers, and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management,...

  • Customer Service Representative

    1 month ago

    Washington, Washington, D.C., United States CAPITAL AREA HEALTH NETWORK Full time

    Job SummaryCapital Area Health Network is seeking a highly skilled Call Center Representative to join our team. As a key member of our call center department, you will be responsible for providing exceptional customer service to our patients and families.Key ResponsibilitiesAnswer inbound phone calls and respond to online appointment requests in a timely and...

  • Customer Service Center Intern, Spring

    2 days ago

    Washington, United States House of Representatives Full time

    Job SummaryThe Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management,...

  • Customer Experience Team Lead

    3 days ago

    Washington, Washington, D.C., United States T.J. Maxx Full time

    Customer Experience SupervisorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Supervisor, you'll play a key role in promoting a positive and personalized shopping environment. Your responsibilities will include:Overseeing a team of Associates at the front of store to ensure seamless customer...

  • Customer Service Center Intern, Spring

    4 days ago

    Washington, Washington, D.C., United States House of Representatives Full time

    Job SummaryThe Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management,...

Customer Service Center Team Supervisor

2 months ago

Washington, United States Vascor Limited Full time

Company Overview

VASCOR

As a leading provider in the logistics sector, VASCOR has established itself as a trusted partner for a diverse range of clients. Our commitment to excellence in supply chain management has allowed us to thrive since our inception in 1987.

Position Overview

The Team Lead for the Customer Service Center plays a crucial role in overseeing a 24-hour operational framework. This leadership position is responsible for guiding Operations Coordinators during their respective shifts, ensuring that all operational activities align with customer requirements and expectations.

Key Responsibilities:

  • Achieve corporate objectives related to safety, productivity, and budget adherence.
  • Ensure compliance with VASCOR's standardized operational procedures.
  • Monitor and evaluate route performance to meet established timeframes.
  • Identify and report any irregularities to the appropriate personnel.
  • Proactively address issues through effective problem-solving techniques.
  • Provide mentorship and training to Operations Coordinators.
  • Oversee timekeeping and conduct performance evaluations for team members.
  • Maintain clear communication with customers, drivers, and partner carriers.
  • Manage driver exceptions and operational challenges during the shift.
  • Foster positive relationships with both internal and external customers.

Customer Commitment:

Ensure timely service delivery with no missed unloads attributed to VASCOR.

Essential Qualifications:

  • High School Diploma or G.E.D.
  • Proficient in Microsoft Office Suite, particularly Word and Excel.
  • Strong analytical and problem-solving capabilities.
  • Able to thrive in a fast-paced work environment.
  • Demonstrated focus on customer satisfaction.
  • Physical capability to meet job demands.

Benefits:

We offer a comprehensive benefits package, including paid time off, immediate 401K vesting, and tuition reimbursement opportunities.