Operations Director

2 days ago


Kenner, Louisiana, United States Home Builders Institute Inc Full time
Job Summary

The Operations Manager plays a critical role in the success of Home Builders Institute Inc, responsible for recruiting, hiring, training, and supervising staff for assigned vocational trade training programs. This position requires strong leadership and management skills, as well as the ability to coordinate staff training and placement activities to achieve performance criteria set by HBI and funding agencies.

Key Responsibilities:

  • Recruit, train, and supervise Instructors, Recruiters, RPCs, and RCDCs
  • Evaluate job performance and complete performance evaluations for staff
  • Handle all personnel matters in a discreet and confidential manner, consulting with the Associate Vice President before any disciplinary action is taken with any HBI employee
  • Assume responsibility in promoting teamwork and coordinating WTE training and placement activities among various HBI departments and individual employees

Program Management:

  • Prepare and manage overall vocational training activities of assigned programs, including operational budgets, staffing, security, and reporting for each center
  • Evaluate the performance of training programs and ensure that they meet key performance indicators as established by HBI and private/public funding agencies or organizations
  • Coordinate new employee paperwork, orientation, and training with the national office departments
  • Manage the flow of all student enrollment and placement paperwork with data processing and ensure the accuracy of reports generated
  • Identify all needs of the WTE programs assigned and communicate those needs to the Associate Vice President for consideration
  • Ensure compliance with all HBI and contractual established policies and procedures that apply to staff

Development and Engagement:

  • Act as an ambassador for HBI and promote the growth of assigned programs
  • Collaborate with marketing and development staff to support program expansion
  • Act as a liaison between HBI and funding agencies and partners
  • Respond to funding agency questions/concerns at a local level, to the extent possible, and communicate these concerns to the Associate Vice President
  • Monitor and evaluate approved projects designed by the funding agency or program partners

Working Relationships:

Internal: HBI Executive Team, HBI Board of Trustees, and staff at all levels External: Community partners, vendors, contractors, and system(s) end users

Requirements:

Education: Bachelor's degree in a related field or an equivalent combination of skills, training, and experience. or an equivalent combination of training, skills, and experience.

Experience/Skills:

  • Five (5) years management experience, including recruiting/hiring, training, and coaching a large staff. Must possess a current valid state drivers' license.

Preferred Qualifications:

  • Three (3) years program management experience, including budget oversight, goal setting, compliance/reporting, and improving operational effectiveness
  • Knowledge in execution of Community Development Block Grant (CDBG) programming and compliance
  • Ability to conduct multisite (remote and onsite) managerial duties, including but not limited to crisis management, safety assessments, and evaluation of skills training
  • Demonstrated ability to motivate and direct diverse individuals and groups of people
  • Demonstrated ability to communicate, through a variety of media, with a wide range of government, industry, union, and other groups and individuals
  • Excellent verbal and written communication skills
  • Excellent interpersonal relationship development and management skills
  • Excellent conflict management and resolution skills
  • Proven experience in budget preparation and expenditure monitoring and control
  • Strong computer skills, including proficiency with Microsoft Office and databases

Working Conditions:

Usual office-type working conditions; routine physical conditions include walking, carrying, standing, hearing/listening, and sitting; travel (~35%) anticipated.

Status: Exempt

Location: Onsite

Home Builders Institute Inc offers a competitive salary and benefits program.

Home Builders Institute Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected characteristic as established by federal, state, or local law.



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