Patient Access Coordinator
3 days ago
Job Summary
The Patient Access Representative will provide exceptional patient service by greeting patients in a friendly and courteous manner, answering telephones, scheduling appointments, and performing general office duties as assigned. This role will also involve collecting, verifying, and entering patient data while adhering to federal, state, and MaineHealth confidentiality policies.
Key Responsibilities
- Provide excellent customer service to patients and families
- Schedule appointments and manage patient flow
- Collect and verify patient data, including demographic and insurance information
- Enter patient data into electronic health records systems
- Comply with federal, state, and MaineHealth confidentiality policies
Requirements
- High School Diploma or equivalent preferred
- Certified Healthcare Access Associate (CHAA) certification desired
- Minimum one year customer service or data entry experience in a healthcare environment preferred
- Familiarity with healthcare billing and diagnostic coding preferred
About MaineHealth
MaineHealth is a health system that includes hospitals, physician practices, long-term care facilities, home care agencies, and support services. We are committed to providing high-quality patient care and improving the health of our communities.
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