Housekeeper

4 weeks ago

Atlanta, United States Hampton Inn and Suites Full time
Job Description
As a Cleanliness Specialist at Hampton Inn - Atlanta Northlake, you will be an essential member of our team, ensuring that our guests have a clean, comfortable and enjoyable stay. Your primary responsibilities will include cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene. We are looking for a dedicated, detail-oriented individual who takes pride in their work and contributes positively to our team environment.

Key Responsibilities
  • Guest Room Cleaning
    • Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
    • Replace used linens with fresh ones, ensuring beds are made to hotel standards.
    • Restock room amenities and supplies as needed.
  • Inventory Management
    • Monitor and manage inventory of cleaning supplies and room amenities.
    • Report any shortages or needed repairs to the Executive Housekeeper.
  • Guest Service
    • Provide excellent customer service by responding promptly and courteously to guest requests or concerns.
    • Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
  • Safety and Compliance
    • Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.
    • Adhere to hotel policies and procedures to maintain a safe and clean work environment.
  • Team Collaboration
    • Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.
    • Participate in team meetings and training sessions as required.
Qualifications
  • High school diploma or equivalent preferred.
  • Previous housekeeping or cleaning experience is a plus but not required.
  • Ability to work efficiently both independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Good communication skills and a positive attitude.
  • Physical stamina and the ability to lift and move heavy objects as needed.
  • Flexibility to work various shifts, including weekends and holidays.

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