Guitar Technician and Customer Experience Specialist
6 days ago
This is a unique opportunity to join Guitar Center as a skilled Guitar Technician and Customer Experience Specialist
About the Company
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.
About the Role
We are seeking a highly skilled guitar technician who will provide expert maintenance and repair services for customer-owned instruments, ensuring a high level of craftsmanship and customer satisfaction. As our ideal candidate, you will interact with customers, maintain store inventory, and complete warranty repair work while promoting a positive experience and business growth.
Responsibilities
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
Requirements and Qualifications
The successful candidate will have a skilled understanding of repairing guitars and be able to work through Guitar Center's certification program to gain a base understanding of products and sales techniques.
Benefits
We offer robust benefits and perks, including medical, dental, vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. For our employees who are musicians, we also offer the unique opportunity of gig leave – take time off to share your music with the world and return to your job after your tour.
Estimated Salary Range: $45,000 - $65,000 per year
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