Senior Technical Architect Software Development

3 weeks ago


Miami, United States Verizon Full time
Job Summary

We are seeking a seasoned Senior Technical Architect to lead our software development efforts. As a key member of our team, you will be responsible for providing technical leadership and guidance on the development of next-generation call center and store applications.

About the Role

This is a hybrid role that includes work from home and a minimum of eight assigned office days per month. You will have a defined work location set by your manager.

Key Responsibilities

The successful candidate will provide technical and architectural expertise for complex projects across multiple channels, including value customer service and distribution. They will also lead the center of excellence for call center and store channels, delivering end-to-end solutions for sales and service.

Some of the key responsibilities include:

  • Providing technical and architectural expertise for complex projects across multiple channels.
  • Leading the center of excellence for call center and store channels.
  • Delivering end-to-end solutions for sales and service.
  • Mentoring and coaching teams on using AI tools for call centers and distribution.
  • Overseeing store channels, collaborating with business partners to design and implement partner programs.
  • Managing vendor relationships to ensure quality, reliability, and timely delivery.
Requirements

To be successful in this role, you will need:

  • Six or more years of relevant experience, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Bachelor's degree or four or more years of work experience.
  • Expertise in Java, J2EE, and React UI.
  • Experience implementing AI solutions for call centers/distribution channels.
  • Experience in AWS and databases (e.g., Oracle, Cassandra, and/or NoSQL databases).
Estimated Salary

$120,000 - $160,000 per year, depending on location and experience.

About Verizon

We are proud to be an equal opportunity employer and celebrate our employees' differences. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.

Benefits

We offer a comprehensive benefits package, including health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance.



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