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Cashier - Cage Specialist

2 months ago

Evansville, Indiana, United States Bally's Corporation Full time
Cashier - Cage Job Description

Job Summary:

The Cashier - Cage is responsible for providing exceptional customer service while handling cash and chip transactions in a fast-paced casino environment. This role requires strong attention to detail, excellent communication skills, and the ability to work effectively in a team.

Key Responsibilities:

  • Accurately redeem guest's gaming chips and slot payout tickets
  • Cash guest's personal checks, electronic checks, credit card advances, and markers
  • Payouts for guest prizes, verifying all appropriate identification
  • Pay/reimburse jackpots for Slot Hosts
  • Redeem chips and make change for Food & Beverage staff and other Team Member transactions
  • Follows the Company Service Standards model at all times
  • Knowledgeable of the Indiana Gaming regulations and Tropicana Evansville's internal controls, policies, and procedures
  • Knowledgeable of Title 31 Bank Secrecy Act for large cash transactions and recording/reporting requirements
  • May redeem guest's Sports Book Tickets while adhering to all company, gaming, and Title 31 regulatory requirements
  • Must be available for regularly scheduled work and flexible schedules when needed for department coverage, trainings, and meetings

Cage Banker Capacity:

  • Accurately calculates, verifies, and fills paper buys from Front Line Cashiers
  • Accurately calculates, verifies the completion of chip transfers from Front Line Cashiers
  • Accurately provides cash drawer replenishment for Front Line Cashiers, through buys or cash advances
  • Responsible for servicing all Casino departments with their cash and chip transactions
  • Responsible for maintaining, verifying, and the rotation of table game chips in primary cabinets
  • Secures all monies, cash, chip, and paper within assigned Cage
  • Responsible for balancing of Cage Bank drawer

Main Banker Capacity:

  • Accurately records and maintains supporting documents for all Main Bank transactions
  • Responsible for the preparation of accountability forms and supporting documents at the conclusion of each gaming day
  • Accurately Main Bank transactions, including marker issuances, marker redemptions, personal checks, and traveler's checks
  • Processing of Slot Jackpots, front money, and safekeeping, Table fills and credits, and the acceptance of Count Room drops

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

Must be able to obtain and maintain an Indiana Gaming Commission license.

Language Skills:

Must be able to read, write, and speak English fluently. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Mathematical Skills:

Must have the ability to calculate figures and amounts using basic math and algebra skills.

Computer Skills:

Must have a demonstrated ability in Microsoft Office products and all other systems associated with position.