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Real Estate Property Supervisor
2 months ago
The Real Estate Property Supervisor reports directly to the Senior Property Manager and is tasked with enhancing brand visibility while managing all facets of the property. This role involves mentoring and training team members to ensure all objectives are met. Responsibilities include addressing client concerns, conducting weekly market analyses, negotiating with service providers, performing property inspections, and executing various administrative tasks as assigned.
Key Relationships
• Reports to Senior Property Manager
• Coordinates marketing initiatives
• Develops and maintains partnerships with advertising vendors and service providers
• Collaborates with colleagues and other departments within the organization
Core Responsibilities:
- Acquire comprehensive knowledge of the property, its competitors, and its market standing
- Focus on Revenue, Leasing & Resident Satisfaction
- Monitor occupancy rates and leasing performance, making recommendations based on market trends
- Assess and enhance the performance of the leasing team
- Continuously seek improvements in resident relations and satisfaction
- Address resident concerns promptly and effectively
- Ensure staff adherence to procedures for prospective leads and follow-up protocols
- Possess in-depth knowledge of the leasing process from application to lease execution
- Ensure compliance with Fair Housing Laws and company policies
- Assist in designing and implementing marketing strategies and promotions
- Engage in online outreach and promotion through various social media platforms
- Oversee the creation and distribution of marketing materials
- Build and maintain relationships with local businesses that can refer potential renters
- Schedule leasing agents to pursue marketing opportunities
- Maintain up-to-date knowledge of community aspects, including rent, vacancies, and lease expirations
- Understand market competition, including pricing and promotional strategies
The ideal candidate will have a strong background in sales and marketing, with the ability to adapt to a dynamic competitive environment. They should demonstrate leadership, exceptional customer service skills, and effective communication abilities. The successful candidate will exhibit professionalism, good judgment, and a collaborative spirit. They must be diligent, detail-oriented, proactive, well-organized, and capable of prioritizing tasks effectively.
Qualifications / Skills:
- Sales motivation
- Negotiation skills
- Knowledge of relevant local, state, and federal regulations
- Strong organizational skills and attention to detail
- Proficiency in office management software
- Professional demeanor
- Effective internal communication
- Active listening skills
Education, Experience, and Licensing Requirements:
- PA Real Estate License (Required)
- High school diploma, GED, or equivalent (Required)
- Bachelor's degree or equivalent experience preferred
- 3-5 years of multifamily experience preferred
- 3-5 years of property management experience
- Solid knowledge of office software such as Microsoft Outlook, Excel, and Word
- Proficiency with property management software platforms, preferably Buildium
Benefits:
- Medical Coverage
- Paid Time Off
- Paid Holidays
- Career Development Opportunities
Equal Employment Opportunity Statement:
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.