Housing Manager

4 days ago


Burlington, Vermont, United States Champlain Housing Trust Full time

About the Role:

The Property Manager is responsible for the operation of an assigned portfolio of multi-family properties. This includes timely and effective marketing of rental units, tenant relations, rent collections, lease enforcement, evictions, maintaining 100% unit utilization rates, and assisting with compliance and recertification processes in a collaborative and timely manner.

This role requires excellent customer service skills, conflict resolution abilities, and strong communication and interpersonal skills. The ideal candidate will have at least 10 years of experience in customer service, social work, business, or a related field, with a strong preference for residential property management experience.

Key Responsibilities:

  • Respond to inquiries from tenants and potential applicants, addressing and resolving issues in a timely and professional manner.
  • Perform activities associated with the efficient operation of each building, including vacancy information, internal and external inspections, creating and implementing property budgets, and monitoring vendor performance.
  • Address tenant relations issues in a timely and professional manner, making referrals to social service agencies and other programs as needed, rent collection, evictions, coordinating and facilitating move-ins and move-outs, and maintaining complete and accurate tenant files.
  • Assist the Compliance Department in ensuring compliance with all income and occupancy restrictions, Landlord Certifications annually for renter tax rebates, and HOME certifications.

Compensation and Benefits:

The estimated salary for this role is $26-$28 hourly, paid on a bi-weekly basis. Additionally, the successful candidate will receive a range of benefits, including a competitive salary, comprehensive health insurance, retirement plan, and opportunities for professional development.



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