Medical Scheduling Specialist

6 days ago


Sandwich, Illinois, United States Northwestern Memorial Healthcare Full time

We are seeking a Medical Scheduling Specialist to join our team at Northwestern Memorial Healthcare. In this role, you will be responsible for managing the scheduling and registration processes for patients across various departments. Your exceptional organizational skills and attention to detail will make you an invaluable asset to our team.

Job Summary

This position involves working in a dynamic environment, interacting with patients, families, and healthcare professionals to gather and verify patient information, schedule appointments, and facilitate the registration process. As a key member of our team, you will have the opportunity to work collaboratively with cross-functional teams to ensure that patients receive high-quality care.

We offer a competitive salary range of $48,000 - $72,000 per year, depending on experience. Our comprehensive benefits package includes health, dental, and vision insurance, 401(k) matching, and paid time off.

Key Responsibilities:

  • Gather and verify patient information through effective communication with patients, families, and healthcare providers.
  • Schedule appointments and manage patient flow to optimize efficiency and minimize wait times.
  • Ensure accurate and complete patient records by maintaining up-to-date registration and demographic information.
  • Collaborate with nursing staff and other healthcare professionals to resolve any issues or concerns related to patient registration and scheduling.

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred.
  • Minimum 2 years of customer service or medical office experience.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with diverse populations.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in computer data-entry/typing and basic software applications.

About Northwestern Memorial Healthcare

Northwestern Memorial Healthcare is a leading academic healthcare organization dedicated to delivering world-class patient care. We pride ourselves on our commitment to excellence, innovation, and teamwork, and we strive to create a workplace culture that supports the growth and development of our employees.



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