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Guest Service Support Associate

2 months ago

Chantilly, Virginia, United States Marriott Full time

Job Summary

At Marriott, we're committed to delivering exceptional guest experiences. As a Guest Service Support Expert, you'll play a critical role in ensuring the smooth operation of our food and beverage services. Your attention to detail, strong communication skills, and ability to work effectively in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities

  • Provide exceptional guest service by anticipating and meeting the needs of our guests.
  • Assist with food and beverage operations, including setting tables, assisting the kitchen, and cleaning work areas.
  • Replenish supplies and maintain a clean and organized workspace.
  • Work effectively in a team environment to ensure seamless service delivery.
  • Communicate effectively with guests, colleagues, and management to resolve any issues or concerns.

Requirements

  • High school diploma or equivalent required.
  • No prior experience necessary, but previous experience in a food and beverage environment is preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

About Marriott

Marriott International is a leading global hospitality company with a portfolio of brands that include Marriott Hotels, JW Marriott, and more. We're committed to delivering exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.