Senior Manager

2 weeks ago

Galesburg, Michigan, United States Eaton Corporation Full time
Job Title: Senior Manager - Infrastructure Services

Eaton's Corporate IT group is seeking a Senior Manager to lead our perimeter network connectivity environment.

This role can be located at various Eaton sites across the United States. Relocation assistance will be provided. Travel up to 25% will be required. A hybrid work model (3 onsite/2 remote) is available.

As a Senior Manager, you will lead a geographically diverse, multi-platform technology team responsible for the architecture, design, installation, and support of all externally facing (perimeter) network technologies across all Eaton locations.

You will collaborate with Site Connectivity and Cyber Security leaders to provide a unified service. This role is a critical strategic technology position that ensures secure connectivity across Eaton facilities and extends to our partner Cloud providers.

This role is the Product Owner for Perimeter Connectivity solutions that involves working collaboratively with customers to define technical solutions, implement, and provide ongoing 24/7 support leveraging 3rd party resources.

Key Responsibilities:
  • Collaborate with Key Sector personnel, Senior Leadership, and BRM's to ensure the Voice of the Customer is included in all design and support solutions in support of Industry 4.0 and various Digital growth initiatives.
  • Establish processes and methods to provide continuous 7x24 support of all Infrastructure systems across the globe (Follow-The-Sun). We have managed service provider (MSP) to 24x7 day to day support.
  • Negotiate and implement global maintenance support agreements
  • Gather business requirements, designing and implementing solutions; as well as, support ongoing lifecycle of those solutions.
  • Partner with Cloud Infrastructure teams for joint development of technology standards where appropriate.
  • Leverage new technology trends (automation) to reduce administrative burden of implementing and supporting Perimeter networking solutions
  • Financial management of Perimeter Connectivity solutions (with budget ownership)
  • Provide support for Network Security Operations technologies that enable secure site connectivity globally including site firewalls, and network segmentation.
Requirements:
  • Proven ability to manage 3rd party IT service management groups to ensure SLA are met, efficiency gains are recognized, and cost reduction targets are realized
  • Solid working knowledge of Network and Security technology
  • Seasoned Manager of People at leading and developing a global team of technical network/security professionals
  • Experience providing global level service across a multi-site, complex, matrixed organization
  • Minimum 10 years IT Infrastructure with networking technologies
  • Minimum 10 years IT Networking experience in a geographically diverse environment using various WAN (Wide Area Network) technologies
Education:

Bachelor's degree from an accredited institution

Technical Qualifications:
  • Work experience with Network routing protocols (BGP, OSPF, MGP, MPLS); Layer 1-3, DHCP, DNS, TCP/IP, VoIP, advanced network architecture and technologies; computing hardware and operating systems; cloud connectivity
  • Familiarity with Hardware (switches, routers, wireless access points, wireless controllers, 5G, SDN, Load Balancers, Firewalls) and associated operating systems (IoS, Linux, Unix)
  • Agile Methodologies/SCRUM
  • PMP certification or experience is preferred
  • Prior experience in a manufacturing setting or environment is preferred
Benefits:

Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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