Sales Associate

2 weeks ago


Catonsville, Maryland, United States Regency Furniture Full time

**Job Summary:**

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Regency Furniture. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth.

**Key Responsibilities:**

  • Welcome and engage with all customers, providing personalized service and ensuring a positive shopping experience.
  • Assist customers in selecting home furnishings and decor, providing expert advice and guidance.
  • Maintain a clean and organized sales floor, ensuring a welcoming environment for customers.
  • Review and process sales orders, ensuring accuracy and efficiency.
  • Assist with pricing, tagging, promotions, and organization of the sales floor.
  • Follow company policies and procedures, including the use of the UP system.
  • Gain knowledge of sales and finance contracts, delivery orders, and other relevant documents.
  • Follow up with customers throughout the sales process, providing timely updates and ensuring satisfaction.
  • Generate self-traffic through cold calls, contact lists, and unset invoices.
  • Attend required meetings and follow assigned work schedules.

**Requirements:**

  • High School Diploma or equivalent required.
  • Ability to read, analyze, and interpret common publications related to sales and finance.
  • Ability to respond to customer inquiries and complaints in a professional and courteous manner.
  • Ability to calculate figures, including discounts, interest, commission, and percentages.

**About Regency Furniture:**

We are a leading home furnishing manufacturer and retailer, committed to delivering an unrivaled customer experience. Our team is passionate about providing exceptional service and support to our customers, and we are seeking like-minded individuals to join our team.


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