Coffee Connoisseur

4 days ago


Phoenix, Arizona, United States Thrive Services Group Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Coffee Connoisseur. As a key member of our store team, you will be responsible for promoting coffee consumption, educating customers on our mission and vision, and providing exceptional customer service.

Key Responsibilities
  • Welcome customers by determining their coffee interests and needs, maintaining a positive attitude at all times.
  • Educate customers by presenting and explaining the coffee drink menu and answering questions.
  • Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, latte, and cappuccino.
  • Generate revenues by attracting new customers.
  • Maintain inventory by replenishing coffee bean supply, stocking coffee brewing equipment, and maintaining supplies, pastries, and cookies.
  • Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations.
  • Perform assigned cleaning duties before, during, and after the shift.
Requirements
  • High School Diploma or GED preferred.
  • Prior caf or coffee shop experience preferred.
  • Familiarity with telephone, office, and point-of-sale software.
  • Maricopa County Food Handler card required.
  • Ability to pass a background check and drug screen, where applicable for position.
Benefits
  • 5 Medical Plans.
  • Employer Funded Health Reimbursement Account (HRA).
  • 3 Dental Plans.
  • Vision Plan.
  • 401K (Immediate participation upon hire).
  • Employer Paid Life Insurance.
  • Employee Assistance Program (EAP).
  • Paid Time Off; Sick and Vacation.
  • Paid Holidays.

We are an equal opportunity employer and celebrate diversity in the workplace. If you are a motivated and customer-focused individual who is passionate about coffee and providing exceptional customer service, we encourage you to apply for this exciting opportunity.


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