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Luxury Hotel Bell Attendant

2 months ago

Atlanta, Georgia, United States FORTH Atlanta Full time
Job Overview

At FORTH Atlanta, we are redefining the essence of luxury hospitality. We are excited to offer a range of opportunities at our new property, which embodies sophistication and exceptional service.

As a **Bellperson**, you will play a vital role in ensuring that every guest experiences a seamless and welcoming arrival. Your natural ability to connect with people will be essential in creating memorable moments for our guests.

Key Responsibilities:
  • Greet each guest with a genuine smile, providing a personalized escort to their accommodations to enhance their arrival experience.
  • Maintain a high level of professionalism and courtesy, embodying the standards of luxury hospitality.
  • Adhere to a strict dress code, ensuring your appearance reflects the elegance of our establishment.
  • Collaborate effectively with team members and other departments to foster a supportive work environment.
  • Handle guest interactions with utmost care, addressing special requests and resolving any issues with poise.
  • Assist guests with their luggage, ensuring careful handling and timely delivery to their rooms.
  • Keep the front office and lobby areas immaculate, creating a welcoming atmosphere for all visitors.
  • Facilitate guest relocations when necessary, ensuring smooth transitions and continued satisfaction.
  • Perform additional tasks as required, including delivering items to guest rooms and responding to special requests.
  • Stay informed about safety and emergency procedures, ready to assist in any situation.
Qualifications:
  • Prior experience in a similar guest service role, ideally within a luxury hotel environment.
  • Strong communication skills, both verbal and written, with proficiency in English.
  • Familiarity with hotel management software and basic computer applications.
  • Exceptional organizational skills and attention to detail.
  • Adept at managing multiple tasks while maintaining a courteous demeanor.
  • Ability to thrive in a fast-paced environment and work collaboratively as part of a team.
Work Environment:
  • This position requires standing and walking for extended periods, along with the ability to lift and carry items weighing up to 50 pounds.
  • Agility and quick movements are necessary to navigate the property efficiently.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

FORTH Atlanta is an equal opportunity employer, committed to fostering an inclusive workplace free from discrimination. We value diversity and encourage all qualified individuals to consider this opportunity.