Housekeeping Associate

2 weeks ago

Philadelphia, Pennsylvania, United States Denver Co Full time
Job Title: Room Attendant

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at The Logan Philadelphia. As a Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, public areas, and hallways.

Key Responsibilities:
  • Clean and prepare guest rooms to meet established standards of cleanliness and propriety
  • Retrieve items from shelves and storerooms, set up cleaning cart with supplies, and maintain carts and storerooms in a clean and orderly fashion
  • Clean and wipe windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways
  • Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s), and walls
  • Replace towels, soaps, and all room amenities and restock literature that has been removed by previous guests or is soiled and torn
  • Wash all hard floor areas by hand to remove dirt and soiled areas
  • Dust and polish all furniture, fixtures, and wall hangings
  • Strip bed of all linen and remake with fresh, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled
  • Check closet for cleanliness, wiping closet door, handle, and overhead shelves and restocking guest room supplies such as hangers, extra blankets, and pillows
  • Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture to vacuum entire area of carpet, including underneath furniture and hard-to-reach areas
  • Inspect all door and window locks to ensure they are in working order and immediately alert management to an unsecured or unsafe situation for the safety of guests and employees
  • Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution
  • Secure and maintain custody of equipment, keys, and supplies at all times to protect and preserve hotel property
  • Maintain a friendly, cheerful, and courteous demeanor at all times
Requirements:
  • No formal education or training required
  • No prior experience necessary
  • Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment
  • Ability to understand and follow verbal/written instructions and communicate both verbally and in writing
  • Physical ability to lift up to 50lbs. continually throughout a shift, push, pull, and move levers, equipment, and furniture throughout a shift, work with arms raised above head throughout a shift, and maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day
Work Environment:

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

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