Windows Infrastructure Specialist
8 hours ago
The System Administrator will perform system monitoring and verify the integrity and availability of hardware network server resources and systems in a 24/7 environment. The ideal candidate will have extensive experience with system administration troubleshooting and monitoring on physical virtual and AWS cloud services ensuring that our systems are available data is secure and recoverable.
Responsibilities and Duties- Observe and practice a safety mindset for all activities.
- Communicate with enterprise customers to understand scope impact and best practices for service delivery.
- Maintain information in configuration management systems to assure compliance and adherence to best practices security policies and disaster recovery requirements for all systems.
- Perform software and system configuration tasks to end-user workstations and servers through the use of automation and deployment tools.
- Participate in the research test and deployment of application operating system and hardware patches/updates in accordance with policy. Perform reboots of systems to ensure patch compliance.
- Maintain backups of critical systems in accordance with service expectations and policies.
- Operate within the organizational policies procedures and programs that increase system reliability/availability and strengthen disaster recovery policies and procedures.
- Ability to work in a fast paced dynamic 24/7 environment while effectively prioritizing tasks.
- Observe change management principles and utilize change management software to document changes and work performed.
- Proactive and reactive response to issues expected with minimal supervisory interaction and good communication leveraging several monitoring and management tools to ensure highly available systems.
- Capable of undertaking projects with complete ownership of planning scheduling implementing and documenting relevant aspects with minimal supervision while balancing with daily system administration duties.
- Participation in on-call rotation and recovery situations.
- A bachelor's degree in a Technology related discipline and/or at least 5 years of related experience in Information Technology for critical Enterprise infrastructures.
- Leadership and communication skills with the ability to interact with all levels of the organization in a professional diplomatic and tactful manner.
- Availability for 24X7 on call support.
- 3 years of experience with Monitoring Tools.
- 3 Years of experience administering later versions of Windows Server.
- Proven experience with AWS and or Azure cloud services support:
- Maintaining troubleshooting and repairing the following operating systems:
- Windows Server 2016 2019 2022
- Windows 10 11
- Currently hybrid 50/50 Remote/Office environment
- January 1st 2025 4 days in office / 1 day remote
- Participation in on-call rotation
- Ability to work at a computer for extended periods.
- Occasional lifting of IT equipment up to 50 lbs.
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