Community Services Director

1 week ago


Boston, Massachusetts, United States 2Life Communities Full time

Job Summary:

We are seeking an experienced Community Services Director to oversee the delivery of support services and engaging programs for all residents at 2Life Communities. This role involves providing oversight, conducting resident assessments, developing individual service plans, and ensuring the overall well-being of our residents.

About 2Life Communities:

At 2Life Communities, we provide superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. Our mission is to enable all older adults to age in community, living a full life of connection and purpose in a dynamic and supportive setting. We continually evolve our support services to meet the diverse needs of our residents as they age.

Responsibilities:

  • Oversee the development and implementation of support services and engaging programs for all residents
  • Conduct initial and annual resident assessments to identify their social, psychological, cognitive, and physical needs
  • Develop and implement individual service plans to address identified needs
  • Provide supportive counseling to residents and families as needed, referring them to outside resources when necessary
  • Ensure care coordination for residents requiring assistance with procuring and facilitating care from outside providers, agencies, and medical facilities
  • Supervise Resident Service staff, including social work interns and interns from other fields
  • Identify and provide or arrange for staff training needs, updated certifications, and required skill sets
  • Prepare and monitor the yearly Resident Services budget in conjunction with the Executive Director
  • Collaborate with Fund Development to write grants for resident services and programs
  • Ensure that all at-risk tenants' issues are identified, addressed, monitored, and reported to outside agencies as required
  • Develop, lead, and implement behavioral health and fitness and wellness initiatives in collaboration with the Director of Programs and Health Care Integration
  • Utilize RSD Salesforce reports to monitor resident services staff activity reporting (e.g., care coordination, resident notes, encounters, assessments)

Requirements:

  • Masters Degree in Social Work or Mental Health Counseling with LICSW/LMHC and a minimum of five years post-Master's degree experience or a combination of relevant Masters level training and experience
  • Diverse individuals or individuals who are bilingual a plus
  • Progressive clinical, supervisory, and administrative experience working with vulnerable populations; preferably with experience with care coordination, for older adults
  • Able to travel to all 2Life campuses for meetings and training

Salary: $85,000 - $110,000 per year based on experience



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