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Carhop/Server

2 months ago

Ankeny, Iowa, United States Sonic Full time

**Job Summary:**

We are seeking a skilled Carhop/Server to join our team at Sonic. As a Carhop/Server, you will be responsible for providing excellent customer service, serving food and beverages, and maintaining a clean and safe work environment.

**Key Responsibilities:**

  • Ensure that food and beverages meet operational, quality, and appearance standards before serving to guests.
  • Deliver food and beverages to guests in a timely and efficient manner.
  • Provide friendly, quick, and polite service to guests.
  • Promptly respond to guest requests and resolve any issues that may arise.
  • Report customer complaints and issues to the Manager on Duty.
  • Assist guests with payment and make accurate change quickly and efficiently.
  • Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot.
  • Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
  • Regular attendance and punctuality are essential for this role.

**Additional Responsibilities:**

  • Report employee complaints and issues to the Manager on Duty.
  • Move and stock food product weighing up to 50 pounds.
  • Skating Carhop: Complete Skating Carhop training requirements and perform duties while on roller skates.

**Work Environment:**

This role requires continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a fast-paced restaurant environment. You will also be exposed to heat and hot liquid shortening while cooking, as well as occasional extreme temperatures based on variable weather conditions.