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Crew Member

2 months ago

Garden City, Kansas, United States Ihop Full time
Job Overview

The Crew Member at Ihop will possess the skills and qualities necessary to create unforgettable experiences for our Guests. A Crew Member is dedicated to delivering the finest service possible. It is essential to embrace our core values: greet Guests warmly, maintain eye contact, confirm orders, and express gratitude. Crew Members should enjoy collaborating with individuals who take food seriously while also having fun in the preparation and service process. A commitment to fostering a cooperative team environment is crucial, along with a desire to learn, develop, and explore career opportunities.


Key Responsibilities
  • Welcomes Guests with enthusiasm while taking orders and processing transactions
  • Prepares and packages food and beverage items
  • Ensures cleanliness throughout the establishment, including dining areas, restrooms, and outdoor spaces
  • Adheres to health and safety regulations in all work areas
  • Displays knowledge of the menu and brand offerings
  • Monitors food quality and temperature throughout service to guarantee freshness and safety
  • Assists in unloading and stocking inventory as required
  • Maintains punctuality and regular attendance during scheduled shifts
  • Acts with integrity and honesty, contributing to the Ihop culture
Qualifications and Skills
  • Must be at least sixteen (16) years old
  • Comfortable working in a dynamic, fast-paced environment
  • Ability to engage positively and professionally with Guests and colleagues
  • Eagerness to learn various aspects of restaurant operations and perform multiple roles
  • Availability to work evenings, weekends, and holidays
Physical Requirements
  • Must be able to lift up to 50 pounds occasionally, 25 pounds frequently, and 15 pounds constantly to move items
  • Ability to carry products and boxes weighing no more than 60 pounds
  • Regularly operates cash registers
  • Frequently engages in product preparation tasks
  • Regularly kneels and follows proper lifting techniques
  • Often bends to pick up supplies and dispose of waste
  • Consistently pushes to open and close doors, coolers, and storage areas
  • Stands for extended periods while serving customers and during training
  • Engages in conversation with team members and Guests
  • Regularly lifts items for preparation, stocking, and inventory management

Ihop is an equal opportunity employer that bases employment decisions on skills and experience, encouraging all qualified candidates to consider this opportunity.