Lead Financial Systems Manager

5 days ago

Santa Monica, California, United States ZipRecruiter Full time
Job Description

We offer a hybrid work environment that allows for flexibility and work-life balance. Most US-based positions can also be performed remotely, with the exception of certain roles noted in the Minimum Qualifications below.

Our Mission:

To connect job seekers with their next great opportunity through innovative technology and partnerships.

About Us:

ZipRecruiter is a leading online employment marketplace powered by AI-driven smart matching technology. We actively connect job seekers with millions of businesses of all sizes through our mobile app, web services, and email notifications, as well as partnerships with top job boards.

Job Summary:

The Senior Product Manager, Financial Integrity and Revenue Excellence (FIRE), will oversee the seamless flow of financial transactions across the organization, including billing, invoicing, payments, credits, and third-party financial integrations. This role will own the decision-making process around optimizing, rewriting, or outsourcing critical financial systems. Working closely with the Growth and Scale team, you will support revenue growth by improving key metrics related to financial systems. You will also lead efforts to achieve operational excellence, identifying opportunities for improvement and managing strategic system transitions to align with company goals.

Key Responsibilities:

  1. System Redesign & Architecture: Determine which systems to rewrite, retain, or outsource, prioritizing scalability and efficiency. Collaborate with engineering on billing system redesign for future-proof solutions.
  2. System Discovery & Transparency: Uncover and document opaque processes, becoming an expert in our billing infrastructure.
  3. Critical Systems & Metrics Leadership: Oversee billing systems, tracking and being accountable for key metrics like payment success, accuracy, and uptime. Optimize billing systems to support business KPIs.
  4. Roadmap, Business Requirements & Feature Delivery: Lead discovery for new billing features. Write specs and oversee development, ensuring business needs are met with technical solutions. Own the billing infrastructure roadmap, balancing short-term needs with long-term objectives.
  5. Cross-Functional Collaboration & Strategic Leadership: Act as the primary product owner for billing. Build and maintain alignment with cross-functional partner teams like Accounting, Tax, Audit, senior leadership, and other Product teams.

Requirements:

  • 6+ years of experience in product or technical program management in finance, billing systems, or fintech products
  • Experience leading mission-critical systems like payment or billing infrastructure
  • Proven track record of optimizing business metrics and driving revenue growth
  • Strong background in partnering closely with engineering teams to evaluate and manage system redesigns and rewrites/migrations
  • Self-starter capable of owning the product lifecycle from discovery to delivery
  • Excellent communication and leadership skills, creating alignment across teams

Preferred Qualifications:

  • Experience working with both subscription and performance billing models
  • Ability to collaborate across various time zones, including Israel Standard Time (IST)

Benefits:

  • Competitive salary range: $167,500 - $220,000
  • Exceptional benefits package, including flexible vacation and paid time off, employer-matched 401(k) plan, and Employee Stock Purchase Plan

EEO Statement:

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetics.

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