Senior AI Engineer

3 weeks ago


Santa Clara, California, United States ServiceNow Full time
About the Role

This is an exciting opportunity to join ServiceNow's customer-focused innovation group as a Senior AI Engineer. Our team builds intelligent software and smart user experiences using advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are looking for a talented individual to lead the development of operational solutions for LLMs, empowering our platform with AI experiences and delivering exceptional solutions to our customers.

Responsibilities and Qualifications
  • 15+ years of related experience with a Bachelor's degree; or 12 years and a Master's degree; or a PhD with 8+ years of experience; or equivalent work experience.
  • Experience in instruction fine-tuning and other fine-tuning methodologies preferred.
  • Strong problem-solving skills and adaptability to evolving requirements and technologies in the AI field.
  • Experience with Search or Recommendation systems preferred.
  • Demonstrated experience in creating and maintaining large-scale data processing pipelines, ensuring accurate, efficient, and secure data processing.
  • Proficiency in infrastructure design and implementation, with experience in building scalable and performant ML services.
  • Communicating effectively with both technical and non-technical stakeholders, and working to ensure that the benefits and limitations of GenAI technologies are clearly understood across the organization.

Salary Range: $233,500 - $408,500 per year.



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