Sales Associate

4 weeks ago

Murfreesboro, Tennessee, United States The Children's Place Full time
Job Summary

The Sales Associate will play a vital role in supporting the Store Leadership Team to achieve all company goals and initiatives. This individual will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will be responsible for maintaining company standards of all merchandise presentation, replenishment, and sizing while ensuring a new and clean store and backroom environment.

Key Responsibilities
  • Provide exceptional customer service by being aware of customer activity and responding with a sense of urgency, prioritizing assisting customers over other tasks.
  • Greet and acknowledge customers while providing the appropriate level of service, effectively communicating value and quality of our merchandise, and sharing current promotions and offering solutions for out-of-stock items when necessary.
  • Exercise sound judgment in effectively addressing customer concerns and demonstrate the appropriate level of selling skills to positively impact conversion.
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented, following company standards of merchandise presentation, signage, and display.
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment and adhering to safety requirements.
  • Perform daily housekeeping duties to company standard and guarantee company assets by ensuring adherence to all Loss Prevention procedures.
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
  • Contribute focused, well-managed efforts towards achievement of store goals and exhibit flexibility by processing stock when necessary.
Requirements
  • High School diploma or equivalent.
  • Previous retail experience preferred.
  • Must be at least 18 years of age.
Skills and Behaviors
  • Excellent customer engagement.
  • Demonstrated time management and organizational skills.
  • Ability to work in a team environment.
  • Must be adaptable and flexible to changing priorities.
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
  • Ability to maneuver on sales floor and stockroom, climb ladder, lift and carry up to 50 lbs.

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