Customer Service Professional
1 week ago
Shane Taylor - State Farm Agent is a leading provider of insurance and financial services in Encino, CA. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
We are located in Encino, CA and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
Role Description:As an Insurance Account Liaison, you will be responsible for managing client accounts, updating information in the database, assisting clients with policy changes and inquiries, processing insurance claims, and coordinating with underwriters to ensure timely policy issuance.
You will also be expected to improve the lives of our customers by proactively marketing relevant products and services. We offer a competitive salary, license reimbursement, 401(k), bonus based on performance, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.
Qualifications:- Strong organizational skills and attention to detail
- Excellent customer service and communication skills
- Previous experience in insurance or a related field preferred
- Bilingual Spanish preferred
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