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Team Lead

2 months ago


Uvalde, Texas, United States La Lomita Full time
Job Summary

La Lomita, Inc. is seeking a highly motivated and experienced Team Lead to join our Food Service team in a retail environment. As a Team Lead, you will be responsible for managing the Food Service team shift in the absence of the General Manager/Assistant Store Manager, ensuring the store runs smoothly and providing an exceptional customer experience.

Key Responsibilities
  • Team Management: Manage and motivate staff in the Food Service area, ensuring they are equipped to provide excellent customer service and maintain a clean and safe environment.
  • Scheduling: Manage staff schedules to ensure adequate coverage during peak periods and maintain a fair and equitable work environment.
  • Customer Service: Provide fast, friendly, and professional customer service, ensuring customers have a positive experience in our store.
  • Food Safety and Handling: Ensure all safety and security issues are overseen, with proper food handling and display practices in place to maintain a high level of customer satisfaction.
Incentives and Benefits
  • Flexible Work Schedules: Enjoy a range of flexible work schedules to suit your needs.
  • Exceptional Training: Receive comprehensive training to develop your skills and knowledge in the Food Service industry.
  • Competitive Pay: Earn a competitive salary and benefits package.
  • Career Advancement Opportunities: Progress your career with opportunities for advancement and professional development.
  • 401K with Company Match: Enjoy a 401K plan with a competitive company match.
Requirements
  • Experience: Minimum 2 years' experience in the C-store industry and 1 year of Food Service experience in a Quick Service Restaurant (QSR) or made-to-order setting.
  • Availability: Available to work nights and weekends occasionally.
  • Customer Service Experience: Proven customer service experience in a retail environment.
  • Management Experience: Some management or team lead experience preferred.
Competencies
  • Fast-Paced Environment: Comfortable working in a fast-paced environment with multiple priorities.
  • Customer Service Skills: Excellent customer service, interpersonal, and time management skills.
  • Problem-Solving Skills: Strong problem-solving skills and attention to detail.
  • Proactive Mindset: Proactive mindset with a strong work ethic.
Education
  • High School Diploma or Equivalent: High School Diploma or equivalent required.
  • Certifications: TABC and Food Handlers certification required.