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Team Lead
2 months ago
La Lomita, Inc. is seeking a highly motivated and experienced Team Lead to join our Food Service team in a retail environment. As a Team Lead, you will be responsible for managing the Food Service team shift in the absence of the General Manager/Assistant Store Manager, ensuring the store runs smoothly and providing an exceptional customer experience.
Key Responsibilities- Team Management: Manage and motivate staff in the Food Service area, ensuring they are equipped to provide excellent customer service and maintain a clean and safe environment.
- Scheduling: Manage staff schedules to ensure adequate coverage during peak periods and maintain a fair and equitable work environment.
- Customer Service: Provide fast, friendly, and professional customer service, ensuring customers have a positive experience in our store.
- Food Safety and Handling: Ensure all safety and security issues are overseen, with proper food handling and display practices in place to maintain a high level of customer satisfaction.
- Flexible Work Schedules: Enjoy a range of flexible work schedules to suit your needs.
- Exceptional Training: Receive comprehensive training to develop your skills and knowledge in the Food Service industry.
- Competitive Pay: Earn a competitive salary and benefits package.
- Career Advancement Opportunities: Progress your career with opportunities for advancement and professional development.
- 401K with Company Match: Enjoy a 401K plan with a competitive company match.
- Experience: Minimum 2 years' experience in the C-store industry and 1 year of Food Service experience in a Quick Service Restaurant (QSR) or made-to-order setting.
- Availability: Available to work nights and weekends occasionally.
- Customer Service Experience: Proven customer service experience in a retail environment.
- Management Experience: Some management or team lead experience preferred.
- Fast-Paced Environment: Comfortable working in a fast-paced environment with multiple priorities.
- Customer Service Skills: Excellent customer service, interpersonal, and time management skills.
- Problem-Solving Skills: Strong problem-solving skills and attention to detail.
- Proactive Mindset: Proactive mindset with a strong work ethic.
- High School Diploma or Equivalent: High School Diploma or equivalent required.
- Certifications: TABC and Food Handlers certification required.