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U-Box Customer Experience Liaison

2 months ago


Phoenix, Arizona, United States U-Haul International, Inc Full time

Job Summary: We are seeking a highly skilled Customer Experience Specialist to join our team at U-Haul International, Inc. As a Customer Experience Specialist, you will be responsible for providing exceptional customer service to our valued customers.

Key Responsibilities:

  • Provide excellent customer service during stressful situations, ensuring a positive experience for our customers.
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Collaborate with cross-functional teams, including Customer Experience, Specialist, Customer Service, Retail, and Program teams, to ensure seamless customer interactions.
  • Work closely with customers to resolve issues and find solutions that meet their needs.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work collaboratively as part of a team.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.