Customer Service Leader
1 month ago
At Food Lion, we are committed to providing an exceptional shopping experience to our customers. As a Customer Service Leader, you will play a critical role in achieving this goal by delivering fast, easy, flexible, and friendly service to our customers.
Key Responsibilities:- Provide prompt, accurate, and friendly service to customers while engaging them to create a positive shopping experience.
- Greet each customer and use their name whenever possible to build rapport.
- Maintain a neat and clean presentation of the work station and front end area of the store.
- Ensure store office functions are completed accurately and on time using accounting packets.
- Communicate all cash variances to the Assistant Customer Service Manager.
- Perform other duties as assigned to ensure the smooth operation of the store.
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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