Music Data Analyst
1 week ago
We are seeking a highly skilled Music Data Analyst to join our team at The Orchard. As a key member of our business intelligence team, you will play a pivotal role in analyzing and interpreting key performance indicators (KPIs) and service-level agreements (SLAs) to drive business growth and improvement.
Key Responsibilities- Track and analyze platform performance metrics, team productivity, and operational performance to identify trends, anomalies, and areas for improvement.
- Generate regular and ad-hoc reports for stakeholders, providing insights and recommendations, outlining actionable next steps.
- Monitor adherence to SLA and KPI targets, identifying areas of concern and measurable success.
- Work collaboratively with teams across our business unit to gather data, understand business requirements, and align on reporting and analysis efforts.
- Present findings and insights to stakeholders in a clear and concise manner, using data to communicate effectively based on data-driven insights.
- Ensure data accuracy, integrity, and consistency through regular audits.
- Monitor and report on performance metrics that impact our partner scorecards, suggesting changes to strategies, goals, and objectives to respond to evolving needs.
- Lead project management efforts to meet store requirements, collaborating cross-functionally to clearly and consistently communicate deadlines and next steps.
- 2+ years of experience in data analysis, reporting, and performance monitoring, preferably in a similar role.
- Knowledge of industry best practices in performance management, KPI development, and SLA monitoring.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Advanced proficiency in Excel and data visualization tools (e.g., Looker, Tableau, Power BI); SQL experience is a plus.
- Knowledge of music metadata in a digital distribution or digital streaming/download context.
- Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities.
- Ability to consistently meet and/or exceed performance goals and adhere to expected project timelines, while managing multiple deadlines and prioritizing appropriately.
- Basic knowledge of copyright and current popular music landscape.
- iTunes and Spotify style guide experience.
- Proficiency in Google, Apple, and Microsoft applications.
- A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best.
- Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all.
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
- Investment in your professional growth and development enabling you to thrive in our vibrant community.
- The space to accelerate progress, positively disrupt, and create what happens next.
- Time off for a winter recess.
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