Residential HVAC Service Field Supervisor
17 hours ago
Job Summary:
Lindstrom Air Conditioning & Plumbing is seeking a highly skilled and experienced Residential HVAC Service Field Supervisor to join our team. As a key member of our service operations team, you will be responsible for overseeing the daily activities of our HVAC service technicians, ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Oversee and manage the daily activities of HVAC service technicians, ensuring that all work is completed to the highest standards.
- Conduct quality control checks on all work completed by technicians to ensure that it meets our company's quality standards.
- Troubleshoot and diagnose complex HVAC issues, and provide technical guidance and support to technicians as needed.
- Perform repairs and maintenance on residential HVAC equipment, including thermostats, air filters, blower fans, belts, and bearings.
- Develop and implement processes and procedures to improve service efficiency and productivity.
- Collaborate with other departments, including sales and customer service, to ensure seamless communication and support.
- Provide exceptional customer service and support, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements:
- 3+ years of experience in HVAC service operations, with a focus on residential HVAC.
- Excellent technical knowledge of HVAC systems and equipment.
- Strong leadership and management skills, with the ability to motivate and direct a team of technicians.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, technicians, and other stakeholders.
- EPA Certification and 410A.
- NATE certification a plus.
Benefits:
- Medical, Dental & Vision insurance.
- Supplemental insurance.
- Paid holidays.
- Paid Time Off.
- Technical Training.
- Incentive compensation programs.
Location: Pompano Beach, FL
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