Night Auditor Professional

3 weeks ago


Phoenix, Arizona, United States Aimbridge Hospitality Full time
About the Role">

We are seeking a skilled Night Auditor/Overnight Front Desk Agent to join our team at the Pointe Hilton Tapatio Cliffs Resort. As a key member of the hotel staff, you will be responsible for ensuring the smooth operation of the front desk during the overnight shift, from 11pm to 7am.



">Job Summary">

The Night Auditor/Overnight Front Desk Agent will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, conducting security walks, and providing exceptional customer service.



">Responsibilities">
  • ">
  • Registration of guests, making reservations, and preparing daily reports.">
  • Balancing transactions, conducting security walks, and ensuring the safety and security of the hotel premises.">
  • Providing exceptional customer service, responding to guest inquiries, and resolving any issues that may arise.">
  • Maintaining accurate records, processing payments, and managing cash handling duties.">
  • Staying up-to-date with hotel policies, procedures, and services, and communicating effectively with colleagues and management.">
">

">Qualifications">

To be successful in this role, you will need:

">
  • ">
  • At least one year of progressive experience in a hotel or related field.">
  • A high school diploma or equivalent required; college coursework in a related field is beneficial.">
  • Excellent problem-solving skills, ability to work independently, and strong attention to detail.">
  • Proficiency in Windows operating systems, company-approved spreadsheets, and word processing software.">
  • Effective communication and interpersonal skills, with the ability to convey information clearly and professionally.">
">

">Compensation">

We estimate the salary for this role to be around $45,000 - $60,000 per annum, based on industry standards and location.


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