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Patient Registration Specialist
2 months ago
Position Level
Entry Level
Location
Remote with On-Site Training
Employment Type
Full-Time
Required Education
High School Diploma or GED
Travel Requirement
No Travel Required
Work Schedule
Daytime Hours
Position Summary
Rothman Orthopaedics is seeking a dedicated Patient Registration Specialist to enhance our team. The Patient Registration Specialist plays a crucial role in the precise gathering of patient demographic data to ensure smooth registration processes before patient appointments. This role is primarily remote, with a requirement for initial training at our designated training facility.
Key Responsibilities:
- Confirm all new patient appointments from the daily schedule for assigned locations and providers.
- Verify insurance benefits, including referral requirements and copay details, for each patient visit.
- Review schedules to ensure complete information for all follow-up appointments.
- Accurately capture demographic information for upcoming appointments and confirm insurance coverage one day prior.
- Assist fellow registration staff as needed across all sites utilizing the Pre-Registration system.
- Maintain communication with front desk personnel, utilizing appropriate alerts or comments in the EMR system.
- Handle inbound and outbound calls to assist patients and insurance providers.
- Embody the core values and culture of the organization.
- Minimum of a High School diploma or GED.
- At least 1 year of experience in patient registration.
- General knowledge of medical insurance and benefits is essential.
- Experience with EMR systems and navigating insurance portals is required.
- Current Rothman employees must meet specific performance metrics without attendance issues for the past six months.
- Current Rothman employees must have been in their position for a minimum of one year.
Join us at Rothman Orthopaedics, where our employees are our most valuable asset. We are committed to fostering a professional and supportive environment where each team member can significantly impact the lives of others. This dedication has earned us recognition as a Top Workplace in Philadelphia. Our team enjoys competitive compensation, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings options.
Rothman Orthopaedics is an Equal Opportunity Employer, dedicated to providing opportunities to all qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We strive to cultivate an inclusive and equitable environment that enhances our organization and helps us attract and retain a diverse workforce representative of our patients and community. We demonstrate our values by implementing practices that encourage participation from all backgrounds, perspectives, and experiences.