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Senior Care Advisor

2 months ago

Saint Clairsville, United States Jarvis Law Office PC Full time
Job Overview

Are you someone who is compassionate and empathetic, with a natural ability to connect with seniors?

Do you have a background in social work and are seeking a new opportunity to make a difference?

Are you eager to utilize your social work expertise to assist one of the most respected generations?

As we expand our services to meet the evolving needs of our clients, we recognize the importance of guiding seniors and their families through the complexities of care options. With a significant number of seniors retiring daily, it is crucial to provide them with the necessary support to navigate their care journeys.

Position Summary

We are looking for a dedicated Social Worker to enhance our services. This role will focus on care navigation, helping clients feel comfortable and informed as they explore various care options, whether in-home, assisted living, or nursing facilities. Your expertise will be vital in guiding them through their choices and clarifying what each option entails.

Key Responsibilities

  • Engage with families via phone and in-person to provide reassurance and support.
  • Participate in meetings with clients and legal representatives to clarify options and address concerns.
  • Conduct research and coordinate logistics for facility admissions tailored to client needs.
  • Build relationships within the community, connecting with local care facilities and in-home service providers.
  • Establish and maintain professional partnerships with community organizations.
  • Assist families in advocating for their loved ones with care facilities and medical teams.
  • Collaborate with the marketing team to promote our care navigation services.
  • Maintain accurate documentation as part of the social work responsibilities.

Qualifications

  • A genuine passion for caring for and supporting the senior population.
  • Exceptional ability to build rapport with families from diverse backgrounds.
  • Strong problem-solving skills and a creative approach to challenges.
  • Professional demeanor with excellent written and verbal communication skills.
  • Proficiency in Microsoft Office and adaptability to new case management systems.
  • Highly organized with the ability to manage changing priorities effectively.
  • Proactive mindset with a commitment to growing our elder care navigation services.
  • Results-oriented with a strong sense of accountability.
  • Ability to adhere to established guidelines and procedures.
  • Patience and understanding, especially when working with families facing overwhelming situations.
  • A sense of humor to help ease tension and foster a positive environment.

Education and Experience

  • Bachelor's degree in social work or a Master's degree with a minimum of two years of relevant experience in a care setting.
  • At least five years of experience in customer service.
  • Current registration or licensure as a Social Worker in the State of Ohio.
  • Proficient in reading, writing, and understanding English.
  • Preference will be given to candidates with experience in elder care.