Replenishment Manager

4 weeks ago

Brea, California, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled Replenishment Manager to lead and support our inventory management and merchandising standards and maintenance. As a key member of our store team, you will be responsible for planning and providing a well-merchandised and in-stock store for our customers to shop. You will also be responsible for delivering friendly customer service and assisting customers in finding what they are looking for.

Key Responsibilities
  • Assist the Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Manage and support the truck processes and lead the teams to ensure standards are met, achieving KPIs and managing team KPIs.
  • Manage, execute, and support the planogram process (POGs) to standard.
  • Manage, execute, and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, onboarding, coaching, observing, and training of new team members; support with Talent Development activities; participate in Performance Management activities of your team; utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni-channel processes.
  • Cross-trained in Custom Framing selling and production.
Preferred Qualifications
  • Retail merchandising and customer service experience preferred.
Work Environment
  • Public retail store setting taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press.
Accommodations

If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

About Michaels

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate, and be better together.

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