Technical Operations Analyst

7 days ago


Pittsburgh, Pennsylvania, United States gpac Full time
Role Description

We are seeking a highly motivated Sr Application Analyst / Project Specialist to join our team at a local credit union. As a key member of our operations team, you will be responsible for supporting clients with back office services and ensuring the smooth operation of our EFT Payment platforms.

This is an excellent opportunity for someone who is passionate about technology and committed to delivering exceptional results. You will work closely with stakeholders to identify and implement process improvements, ensuring that our services meet the highest standards of quality and reliability.

Responsibilities:
  • Develop and maintain EFT Payment platforms and related systems.
  • Provide advanced technical support and troubleshooting for payment services production applications.
  • Collaborate with cross-functional teams to develop and implement disaster recovery plans.
  • Conduct thorough testing and quality assurance of software applications and system updates.
  • Document operational procedures and create knowledge base articles.
  • Support project initiatives and collaborate with vendors to ensure successful implementation.
  • Identify software needs and recommend upgrades or new purchases.

Requirements:
  • Bachelor's Degree or equivalent experience.
  • Minimum 5 years of experience working in a Credit Union environment.
  • PREFERRED: AAP and NCP certification.
  • Strong technical skills and analytical abilities.


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