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Resident Advocate Security Monitor

2 months ago


Los Angeles, United States Hope The Mission Full time
Job Description

**Job Summary:**

The Resident Advocate Security Monitor is a critical role at Hope of the Valley Rescue Mission, responsible for ensuring the safety and security of our residents and staff. This position requires a unique blend of crisis intervention, conflict resolution, and security monitoring skills.

Key Responsibilities:

  • Ensure Resident Safety: Provide on-site supervision to ensure the safety and well-being of residents, including monitoring entrance and exit points, conducting bag and person screenings, and performing hourly patrols of the premises.
  • Crisis Intervention and Conflict Resolution: Respond to emergency situations, resolve participant issues using de-escalation and crisis intervention techniques, and provide support to residents in crisis.
  • Asset Protection: Protect the shelter's assets from theft, loss, or damage, and report any suspicious events to the direct supervisor.
  • Client Support: Assist with daily operations, including meal preparation, medication administration, and program events, while maintaining a safe and respectful environment for all residents.
  • Communication and Teamwork: Communicate effectively with residents, staff, and external partners, and work collaboratively with the team to achieve program goals.

Requirements:

  • Driver's License: A valid driver's license is required for this position.
  • Guard Card: A guard card is required for this position.
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this position.
  • Experience Working with Homeless Populations: 1-2 years of experience working with homeless populations is preferred.

Work Environment:

The Resident Advocate Security Monitor will work in a fast-paced, dynamic environment with a diverse population of residents. The position requires the ability to work effectively in a team setting, communicate clearly and respectfully with residents and staff, and maintain a high level of professionalism and discretion.