Retail Sales Associate
1 day ago
Job Summary:
The Retail Sales Associate is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. This role requires maintaining a well-stocked and organized sales floor that meets company standards and operating a point-of-sale cash register system to ensure quality of product and pricing is accurate at the time of purchase.
Key Responsibilities:
- Provide excellent customer service upholding company values.
- Provide assistance to customers with questions, concerns, and purchases.
- Provide accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system.
- Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away carts or baskets, putting away returned or unwanted items, and cleaning fitting rooms.
- Provide a safe, organized, and well-stocked sales floor to include the fitting rooms and coffee bar areas.
- Cross-train in other departments or areas; act as a back-up for other areas as required.
- Perform all other duties as assigned.
Requirements:
- High school diploma or equivalent, preferred.
- One-year retail sales or cash handling experience desired.
- Must be accurate with numbers and general calculations and have an understanding of the value of different coins and US currency.
- Must be able to use basic math such as adding, subtracting, and multiplication.
- Must be able to operate a computer-based cash register and credit card machine.
- Must be able to withstand prolonged standing, bending, and lifting up to eight (8) hours per day.
- Must be able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
- Must be able to effectively communicate with customers, managers, supervisors, staff, and peers.
Physical Requirements:
- Continuously (5-8 hours)
- Frequently (3-4 hours)
- Occasionally (1-2 hours)
- Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - Occasionally
Moderate: 15-44 lbs - Occasionally
Light: 14 lbs & under - Frequently
CARRYING:
Heavy: 45 lbs & over - Occasionally
Moderate: 15-44 lbs - Occasionally
Light: 14 lbs & under - Frequently
PUSHING/PULLING - Frequently
REACHING:
Above Shoulder - Frequently
At Shoulder - Frequently
Below Shoulder - Occasionally
TWISTING - Occasionally
BENDING - Occasionally
KNEELING/CRAWLING - Occasionally
SQUAT - Occasionally
CLIMBING:
Use of legs only (stairs) - Occasionally
Use of arms & legs (ladders) - Occasionally
HEARING - Continuously
VISION:
Visual, close - Frequently
Visual, distant - Occasionally
Visual, depth perception - Frequently
HANDS/FINGERS:
Simple grasping - Frequently
Fine Manipulation - Continuously
Repetitive Movements - Continuously
WALKING - Frequently
STANDING - Continuously
SITTING - Occasionally
SPEAKING - Continuously
OTHER, please describe -
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