Retail Sales Associate

1 month ago


Chandler, Arizona, United States Story Cannabis Co. Full time
Job Title: Retail Associate

At Story Cannabis Co., we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Greet Customers with Compassion and Professionalism: Greet customers with a smile and provide a welcoming atmosphere, ensuring a positive first impression.
  • Accurately Enter Customer Information: Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
  • Complete Sales and Job Duties: Complete all sales and job duties per company SOP, ensuring a high level of accuracy and efficiency.
  • Provide Exceptional Customer Service: Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
  • Handle Cash and Debit Transactions: Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
  • Work with a Diverse Group: Work with a diverse group of personalities - employees and customers - to ensure a positive and inclusive store environment.
  • Operate Cash Register and POS System: Operate cash register, computer-based POS system, and cash drawer with accuracy and efficiency.
  • Clean, Stock, and Organize Store: Clean, stock, and organize retail store to maintain a clean and welcoming environment.
  • Conduct Nightly Inventory Counts: Conduct nightly inventory counts of all retail store products to ensure accuracy and compliance.
  • Work as Part of a Team: Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
Requirements:
  • Marijuana Knowledge: Marijuana knowledge strongly preferred.
  • Age Requirement: Must be over 21 years of age.
  • Documentation: Can legally work in the United States - all documentation required.
  • Criminal Background Check: Applicant must consent to a criminal background check.
  • Valid ID: Must have a valid State-Issued ID or U.S. Passport.
  • Lifting and Standing: Must be able to occasionally lift 50+ pounds and stand for long periods of time.
  • Reliable Transportation: Must have reliable transportation.
  • Scheduling Restrictions: Must have no scheduling restrictions.
Physical Demands:
  • Lifting and Pushing: Must have the ability to push, pull, or lift a minimum of 50 pounds.
  • Sitting and Standing: Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.
  • Environmental Variables: Exposure to fertilizer, dusts, odors, high heat and/or extreme low temperature; low humidity, high humidity, high noise levels, vibrations, water, plant pathogens, other volatile organic compounds, and other environmental variables.
Education:
  • High School Diploma: Minimum High School Diploma or G.E.D equivalent required.
  • Horticulture or Agriculture Degree: Degree in horticulture, agriculture, or plant science field is desirable.


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