Retail Sales Associate
1 month ago
At Story Cannabis Co., we are seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our customers.
Key Responsibilities:- Greet Customers with Compassion and Professionalism: Greet customers with a smile and provide a welcoming atmosphere, ensuring a positive first impression.
- Accurately Enter Customer Information: Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
- Complete Sales and Job Duties: Complete all sales and job duties per company SOP, ensuring a high level of accuracy and efficiency.
- Provide Exceptional Customer Service: Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
- Handle Cash and Debit Transactions: Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
- Work with a Diverse Group: Work with a diverse group of personalities - employees and customers - to ensure a positive and inclusive store environment.
- Operate Cash Register and POS System: Operate cash register, computer-based POS system, and cash drawer with accuracy and efficiency.
- Clean, Stock, and Organize Store: Clean, stock, and organize retail store to maintain a clean and welcoming environment.
- Conduct Nightly Inventory Counts: Conduct nightly inventory counts of all retail store products to ensure accuracy and compliance.
- Work as Part of a Team: Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.
- Marijuana Knowledge: Marijuana knowledge strongly preferred.
- Age Requirement: Must be over 21 years of age.
- Documentation: Can legally work in the United States - all documentation required.
- Criminal Background Check: Applicant must consent to a criminal background check.
- Valid ID: Must have a valid State-Issued ID or U.S. Passport.
- Lifting and Standing: Must be able to occasionally lift 50+ pounds and stand for long periods of time.
- Reliable Transportation: Must have reliable transportation.
- Scheduling Restrictions: Must have no scheduling restrictions.
- Lifting and Pushing: Must have the ability to push, pull, or lift a minimum of 50 pounds.
- Sitting and Standing: Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.
- Environmental Variables: Exposure to fertilizer, dusts, odors, high heat and/or extreme low temperature; low humidity, high humidity, high noise levels, vibrations, water, plant pathogens, other volatile organic compounds, and other environmental variables.
- High School Diploma: Minimum High School Diploma or G.E.D equivalent required.
- Horticulture or Agriculture Degree: Degree in horticulture, agriculture, or plant science field is desirable.
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