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Guest Services Representative

2 months ago

Ellsworth, United States Giri Hotel Management LLC Full time
Join Our Team as a Front Desk Agent

At Giri Hotel Management LLC, we are seeking a dedicated Front Desk Agent to join our team. This full-time position is ideal for individuals who excel in customer service and possess strong attention to detail.

Key Responsibilities:
  • Handle online, telephone, and in-person room bookings efficiently.
  • Greet guests warmly, manage check-in and check-out processes, and provide room keys while explaining hotel amenities.
  • Process payments and address any discrepancies with professionalism.
  • Respond promptly and courteously to guest inquiries and concerns.
  • Provide information about local attractions and amenities to enhance guest experiences.
  • Collaborate with team members to ensure guest rooms meet quality standards and accommodate special requests.
  • Maintain cleanliness and organization of workstations and equipment.
  • Perform additional duties as required.

Why Choose Giri Hotels?
We offer a range of benefits to our employees, including:
  • Discounted rates at our hotels.
  • Access to on-demand pay through DailyPay.
  • Referral bonuses for bringing new team members on board.
  • Accrued Paid Time Off to enjoy your well-deserved breaks.
  • Short-term and long-term disability coverage.
  • Employer-sponsored medical, dental, and vision insurance.
  • Life insurance options.
  • 401k plan with employer matching contributions.
  • Opportunities for career advancement within one of the fastest-growing hotel companies.

We look forward to welcoming you to our team