Field Service Technician

2 weeks ago


West Jefferson, North Carolina, United States DISH Full time
About DISH

DISH is a leading provider of connectivity solutions, offering a range of services including satellite television, live-streaming, and smart home installation. With a history spanning over 40 years, our company has evolved to meet the changing needs of our customers.

Job Summary

We are seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our smart home solutions. This is a fantastic opportunity to grow your career with a dynamic company that values customer satisfaction.

Key Responsibilities
  • Install and configure smart home systems for customers
  • Provide exceptional customer service and support
  • Work effectively in a fast-paced environment with minimal supervision
  • Meet or exceed performance targets and incentives
What We Offer
  • Competitive hourly rate of $18.75
  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase
  • Performance incentives with the potential for up to $6,400 in the first year and $9,100 each following year
  • Paid training, paid time off, and paid holidays
  • 4-day work week with opportunities to work overtime
  • Medical, dental, vision, and life insurance packages, as well as a Health Savings Account
  • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
  • 401(K) with company match and Employee Stock Purchasing Program (ESPP)
  • Tuition reimbursement
  • DISH-supplied van, tools, and uniforms
Requirements
  • Aptitude to build rapport quickly and provide excellent customer service
  • Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time, and remain within the individual weight limit requirements of 335 lbs
  • Ability to crawl into small spaces and work in varying climates/weather conditions
  • A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
  • Travel may be required


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