Sales Associate

5 days ago


Vienna, West Virginia, United States The Children's Place Full time
Job Summary:
The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. This role requires excellent customer service skills, effective communication, and product knowledge to provide a positive shopping experience for customers. The Sales Associate will maintain company standards of merchandise presentation, replenishment, and sizing while ensuring a new and clean store and backroom environment.

Key Responsibilities:
  • Provide exceptional customer service by greeting and acknowledging customers, responding to their needs, and offering solutions to their inquiries.
  • Maintain a thorough knowledge of products, including features, benefits, and promotions, to effectively communicate value to customers.
  • Exercise sound judgment in addressing customer concerns and resolving issues in a timely and professional manner.
  • Meet or exceed sales goals by utilizing effective selling techniques, promoting products, and maintaining a high level of product knowledge.
  • Ensure accurate and efficient processing of transactions, including handling cash, credit card payments, and PLACE Card transactions.
  • Maintain a safe and clean store environment by adhering to company standards of housekeeping, organization, and safety procedures.
  • Support and maintain a positive and productive team environment by contributing to team goals, participating in training and development opportunities, and demonstrating a commitment to company values.

Requirements:
  • High School diploma or equivalent required.
  • Previous retail experience preferred.
  • Must be at least 18 years of age.

Skills and Behaviors:
  • Excellent customer engagement and communication skills.
  • Demonstrated time management and organizational skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
  • Ability to maneuver on sales floor and stockroom, climb ladder, lift and carry up to 50 lbs.

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